Refund policy

Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at letsbuymax@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at letsbuymax@gmail.com

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at letsbuymax@gmail.com

We have a 14-day return policy, so you have 14 days after receiving your item to request a return.

To return your item, it must be in the same condition as when it arrived: unworn or unused, with tags, and in its original packaging. You must also have a receipt or proof of purchase.

To initiate a return, you can contact us at info@letsbuymax.com. Please note that returns must be sent to:

If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items returned to us without a return request will not be accepted.

For any questions about returns, you can always contact us at letsbuymax@gmail.com

Damage and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or you have received the wrong item. We can assess the issue and correct it.

Exclusions/Non-returnable Items
Some product types, such as perishable items (e.g., food, flowers, or plants), specialty items (e.g., special orders or personalized items), and personal care items (e.g., beauty products), are non-returnable. We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific product, please contact us.

Unfortunately, we cannot accept returns for sale items or gift cards.

Exchanges
The fastest way to get the product you want is to return the product you have and, once the return is accepted, make a separate purchase for the new product.

14-Day Cancellation Period in the European Union
Notwithstanding the above, if the product is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without giving any reason. As mentioned above, your product must be in the same condition as when it arrived: unworn or unused, with tags, and in its original packaging. You must also have a receipt or proof of purchase.

Refunds
Once we receive and review your return, we will notify you and let you know if your refund request has been approved. If your request is approved, a refund will automatically be issued to your original payment method within 10 business days. Please note that it may also take some time for your bank or credit card company to process and send the refund.
If it has been more than 15 business days since we approved your return, please contact us at letsbuymax@gmail.com